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Community outreach for clinical trials

The communities who know your patients — connected to your trial.

Behind every clinical trial is a community of patients, advocates, clinicians, and support networks who already know each other. CliniContact Bridge is how your trial reaches them — through warm, considered, indication-specific outreach that respects the people on the other end.

From $1,200/mo3-month engagement
Communities, not listsWhere your patients already are
Outreach with careWarm, indication-specific, considered

Patients aren't on a list. They're in a community.

For most conditions — especially the harder-to-recruit ones — patients live within networks of people who already understand what they're going through. The advocacy lead who's been there for fifteen years. The specialist clinic across town. The Facebook group with 400 quiet members. These are the connections that move a trial forward, and they can't be bought from a database.

The truth

The right outreach builds trust

A generic "we have a clinical trial" message gets ignored — and rightly so. Patients and the people who care about them respond to outreach that names their condition, respects their time, and shows up like a real conversation, not a mass email.

The truth

Communities are how trials get found

Once an advocacy group or specialist trusts your trial, the word travels in ways no ad campaign can replicate. One trusted referral often opens a door that hundreds of cold contacts couldn't.

The truth

You only get one shot at goodwill

The same advocates and specialists show up across multiple trials. Treat them well and they become long-term partners; treat them as a list and they stop opening your emails — for this trial and the next one.

Bridge is the community-outreach stage of your CliniContact study.

CliniContact runs the full recruitment journey across connected products — from study setup through participant enrollment. Bridge is the stage where your trial reaches into the communities that already know your patients. Your team focuses on the science. We focus on the people who can help patients find you.

Where Bridge fits in the CliniContact suite
Horizon
Launch
Bridge
Smart Screener
Vision

Three things, done well.

You tell us about your trial. We bring decades of community-outreach experience and a CliniContact team that's run this work across hundreds of indications. The outcome is real conversations with the people who can help your trial succeed.

01

We learn your indication

Every condition has its own network of advocates, specialists, and support communities. We start by understanding yours — who's trusted, who's connected, and where the people who care about your patients spend their time.

02

We reach out with care

Outreach drafted from your own study materials, tuned to each community we contact. No mass blasts, no copy-paste — every message lands like a real human took the time to write it, because someone did.

03

We nurture the relationships

Replies are read, classified, and acted on quickly. Interested partners are followed up. Questions are answered. The communities we connect with stay warm — for this trial and the ones that come after it.

Every trial has a network. We help yours find it.

No two indications have the same community. A rare-disease trial lives or dies on the support of a handful of patient foundations; a cardiology study reaches into entirely different specialist networks. Bridge meets your trial where it actually is.

Patient communities

Advocacy & support groups

Disease-specific advocacy organisations, patient foundations, and online support communities — the places people turn to when they're newly diagnosed and looking for help, hope, and other people who understand.

Clinical communities

Clinicians & specialists

The doctors and care teams who already see your patients — primary care, sub-specialists, centres of excellence. The people patients trust most when deciding whether a trial is right for them.

Local communities

Regional & cultural networks

For studies that need representation across geography, ethnicity, or community context — local health workers, faith-based networks, community health centres, and the trusted voices that shape participation.

The relationships compound

The advocacy lead who refers a patient to your trial today is the same advocacy lead who will refer to your next trial — if we treat the relationship right. CliniContact protects every connection we build, across every study we work on.

You're partnering with a team, not buying a list.

No vendor can honestly promise a number of referrals at the start of an engagement — every indication is different, and the communities reveal themselves as the work unfolds. What we can commit to is how we work, what you'll see, and how we'll show up.

Scope

A clear plan, agreed upfront

We agree the scope of the engagement together — geographic reach, the kinds of communities we'll connect with, the materials we'll use. No surprises, and no scope creep on either side.

Visibility

You see what's happening

A dedicated client portal with live updates on the engagement, plus a monthly written summary and a quarterly review. You don't have to chase us for an update — it's already there.

Care

Real people, looking after the work

You always have a named CliniContact contact who knows your study. Replies are read and acted on quickly, and the communities we connect with are treated like the long-term relationships they are.

What you can expect from us

An engagement that's transparent about how it's going, honest when something isn't working, and committed to protecting the relationships your trial depends on. The work is real, and so is the partnership.

Three tiers. By indication complexity.

Bridge is priced by how hard the indication is to work — not by how much we promise to deliver. Every tier includes the full Bridge engagement, your CliniContact team, and ongoing visibility into the work. We work in 3-month engagements so the relationships have room to take hold.

Tier 01 · Common

Common

$1,200per month
3-month engagement
Typical indications
Diabetes, hypertension, common chronic conditions, large primary-care populations.
  • Indication research & community mapping
  • Personalised, indication-specific outreach
  • Reply handling & follow-up
  • Community relationship care
  • Live engagement portal
  • Monthly written summary
  • A named CliniContact contact
Best fit when partners are widely distributed across primary care and large advocacy bodies.
Tier 03 · Niche

Niche

$1,800per month
3-month engagement
Typical indications
Rare disease, ultra-orphan conditions, paediatric trials, highly localised patient populations.
  • Deep indication research
  • Patient foundation & registry connection
  • Centre-of-excellence outreach
  • Reply handling & follow-up
  • Community relationship care
  • Live engagement portal
  • A named CliniContact contact
Best fit when the patient population is small and concentrated — and the people who know them are foundations, registries, and centres of excellence.
Predictable pricing, by design

A flat monthly engagement means we can focus on the right communities for your trial — not on chasing volume to hit referral counts. You know your cost upfront, and we're free to do the work the way it should be done.

Questions sponsors ask first.

If we haven't covered something, reach out — we'll answer directly before you sign anything.

Why don't you commit to a number of referrals?
Because honestly, no one can predict that at the start. Every indication has its own community, and the right partners reveal themselves once the work begins. What we commit to is how we work — the scope of the engagement, how often you'll see updates, and the care we take with every relationship. That's the part we control, and it's the part that delivers results worth talking about.
Will the same advocacy groups and clinicians be contacted across multiple trials?
No. CliniContact carefully manages the relationships we build, and we never bombard the same person across studies. The advocacy lead who refers a patient to your trial today should be ready and willing to refer to your next trial too — and protecting that goodwill is part of how we work.
Do you contact patients directly?
No. Bridge is for community outreach — the advocates, clinicians, and support networks who know your patients and can refer them to your trial. Patients are reached at the next stage of the journey through CliniContact's screener, which handles patient prequalification.
What does outreach actually look like?
Warm, personal, and indication-specific. Outreach is drafted from your study materials and tuned for each kind of community we connect with — an advocacy organisation gets a different tone than a sub-specialty clinic. You see and approve the templates before anything goes out.
What will I see during the engagement?
A live portal showing how the engagement is going — updated regularly so you can check in whenever. A monthly written summary covering what's working, what we're learning about your community, and what's next. And a named CliniContact contact you can reach anytime. You're never in the dark about how your trial is doing.
Why a 3-month engagement?
Community outreach takes time to do well. The first few weeks are about understanding your indication and the people in it; the months that follow are when relationships develop and referrals start to flow. Three months is the minimum window where the work pays off — anything shorter and you're stopping before the relationships have had a chance to take hold.
Which tier fits our study?
Common is for high-prevalence conditions where partners are broadly distributed across primary care and large advocacy bodies. Specialty is for sub-specialty conditions — common oncology, MS, IBD, hep — where the communities are more focused. Niche is for rare disease, paediatric, and ultra-orphan conditions where the network is small and concentrated. If you're not sure, book a call — we'll match the tier in 15 minutes.
Where does Bridge fit alongside other CliniContact products?
Bridge is the community-outreach stage of the CliniContact suite — Horizon → Launch → Bridge → Smart Screener → Vision. Each product handles a different stage of the recruitment journey, and Bridge is where your trial connects with the people who can help patients find you. You can run Bridge as part of a full CliniContact engagement or on its own.

Ready to connect your trial to its community?

Book a 30-minute call. We'll talk through your indication, match your study to the right tier, and give you a feel for how we work — so you can decide if Bridge is the right fit before signing anything.